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At WassPoker we value all of our members, and realise that good customer support is as vital to you as anything else. We do all of our own customer support in house, so as to maintain the level of service you deserve.
We provide a variety of methods by which we can be contacted if you require assistance.
Please provide us with as much information as possible when submitting a problem/question, as it will help us to help you quicker and more effectively. If you are submitting a question via e-mail, you should have a response within 24-48 hours.
Live Support
Please click here to launch our live support services
Please note - WassPoker Live Support operates normally between the hours of 5AM to 1PM (Wass server time) Monday to Friday.
E-mail support
Please click here to email us using a form Alternately, if you have an email program such as 'Outlook Express' you can email specific departments below:
General issues: support@wasspoker.com
Cashier/Money related issues: cashier@wasspoker.com
Technical: tech@wasspoker.com
Affilaites: affiliates@wasspoker.com
VIP: vip@wasspoker.com
Faxing documents
If you need to fax any documents / photo identification, please send to;
If dialing from outside the UK;
+44 (0)1159798416
If dialing from inside the UK;
0115 9798416
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