At WassPoker we value all of our members, and realise that good customer support is as vital to you as anything else. We do all of our own customer support in house, so as to maintain the level of service you deserve.

We provide a variety of methods by which we can be contacted if you require assistance.

Please provide us with as much information as possible when submitting a problem/question, as it will help us to help you quicker and more effectively. If you are submitting a question via e-mail, you should have a response within 24-48 hours.

Live Support

Please click here to launch our live support services

Please note - WassPoker Live Support operates normally between the hours of 5AM to 1PM (Wass server time) Monday to Friday.

E-mail support

Please click here to email us using a form

Alternately, if you have an email program such as 'Outlook Express' you can email specific departments below:

General issues: support@wasspoker.com

Cashier/Money related issues: cashier@wasspoker.com

Technical: tech@wasspoker.com

Affilaites: affiliates@wasspoker.com

VIP: vip@wasspoker.com

Faxing documents

If you need to fax any documents / photo identification, please send to;

If dialing from outside the UK;

+44 (0)1159798416

If dialing from inside the UK;

0115 9798416